> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retrofix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Bases

> Connect your internal knowledge to RetroFix workflows

Knowledge Bases allow you to connect applications and query them within your workflows and with Reggie for context-aware automation.

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## Overview

Knowledge Bases (Beta) enable you to:

* Connect knowledge base applications to RetroFix
* Query your internal documentation and data
* Provide context to agents and Reggie
* Keep information automatically up-to-date

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## How Knowledge Bases Work

### 1. Connect an Application

Select an application to use as a knowledge base. Common options include:

* **Notion** - Connect your wikis, docs, and databases
* **Confluence** - Use your team documentation
* **Other supported knowledge bases** - Additional options available

### 2. Indexing

RetroFix automatically indexes your connected base on a schedule to maintain up-to-date information.

* **Automatic updates** - Knowledge bases refresh regularly
* **No manual sync needed** - Changes are picked up automatically
* **Reliable access** - Always have current information available

### 3. Query in Workflows

Use knowledge bases in your workflows to:

* Answer questions about your data
* Search for specific information
* Retrieve documentation
* Access customer or product information

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## Use Cases

### Answer Questions About Your Data

Automatically look up information from your knowledge base to answer user questions or inform workflow decisions.

**Example:** When a customer emails a support question, automatically search your knowledge base for relevant documentation or FAQ answers to inform the response.

### Provide Context to Agents

Give AI agents access to your knowledge bases so they can make informed decisions.

**Example:** A customer service agent with access to:

* Product documentation
* Company policies
* Customer history
* Pricing information

The agent can then handle customer inquiries accurately and consistently.

### Empower Reggie

Reggie can search your knowledge bases to understand what's possible and make better automation recommendations.

**Example:** Tell Reggie "Help me automate the onboarding process" and he can:

* Search your knowledge base for onboarding procedures
* Understand your current process
* Recommend automation opportunities
* Build workflows based on your documentation

### Document Search in Workflows

Extract specific information from your connected knowledge bases.

**Example:** Automatically extract pricing information, feature specifications, or troubleshooting steps from your documentation.

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## Setting Up Knowledge Bases

### Step 1: Navigate to Knowledge Bases

Go to the Knowledge Bases section in RetroFix settings.

### Step 2: Connect an Application

Select the application you want to use as a knowledge base and connect it.

### Step 3: Configure Indexing

Set up which content to include:

* Select specific workspaces, folders, or sections
* Configure update frequency
* Set any filtering rules

### Step 4: Use in Workflows

Reference your knowledge base in:

* Agents
* Reggie conversations
* Workflow steps that need contextual information

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## Best Practices

### Keep It Organized

* **Structure your data clearly** - Well-organized sources are easier to search
* **Use consistent naming** - Similar items should have similar names
* **Add descriptions** - Include metadata to help with searches

### Manage Content

* **Keep it current** - Regularly update your knowledge base content
* **Remove outdated information** - Delete or archive old documents
* **Version documentation** - Track changes when relevant

### Use Effectively

* **Be specific in searches** - More specific queries return better results
* **Provide examples** - Show agents what kind of information to look for
* **Monitor accuracy** - Check that retrieved information is correct
* **Refine over time** - Improve knowledge base structure based on query results

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## Knowledge Base Limitations

* Currently in **Beta** - Features and availability may change
* **Search capability** - Searches are as good as your knowledge base organization
* **Update frequency** - Automatic indexing happens on a schedule, not in real-time
* **Content size** - Very large knowledge bases may have performance considerations